Communications play a very important role in driving engagement, as well as a success within a program. Many programs fail to reach their full potential because the awareness of program benefits is implied and not communicated clearly to participants. General information about the program, how to participate, eligibility, member data, achievements, or even information about new products and services you are offering all relate to drawing a user back to the program to participate and drive the specific behaviors desired. Our fully integrated communications provide clients with the ability to:
- Post web-based news articles
- Distribute e-mail-based news communications
- Send out automated Welcome Letters to new program members
- Deliver specific communications through the Hierarchy Editor
- Set article publishing/expiry dates in advance
- Manage communications centrally through the Super Administrator or locally by access groups and/or specific individuals
- Use of an integrated HTML site editor to manage site content