01

May

I Can’t Believe I got a Branded Hoodie for my Service Anniversary!

The problem with programs that solely utilize branded merchandise is employees feel like the company is getting recognized by promoting their brand. Research shows that when given the choice, employees prefer to NOT have a logo or a branded gift for their Service Milestone. There are also some challenges that come along with programs like this ranging from the financial to the logistical.

Gary Roberts

Content Contributor

23

Apr

A Refresher on the Basics of Employee Engagement and Recognition

HR Technologies just posted an article (linked below) that for some may seem fairly basic. But I think that’s just the point. Sometimes we need a reminder of WHY we believe so strongly in recognition and engagement. From the article there is a very straightforward statement that should be at the heart of the plan and purpose of any employee facing programs.

Tom Frederick

Content Contributor

20

Apr

What Does it Cost to Implement an Employee Service Award Program?

You recognize that it is time to refresh and update your employee service award program or milestone program. Likely due to poor survey results from your employees on the poor selection of gifts, or maybe you realized that the cost of gifts has ballooned over the years and your program value has all but disappeared.

Kevin Hunter

Content Contributor

20

Apr

How Have Sales Incentive Programs Changed for the Better?

The primary purpose and value of sales incentive programs have remained relatively constant since the beginning. These programs are used to encourage and reward more significant efforts aligned with sales and productivity goals. But technology has changed HOW these programs run, the flexibility that can be offered within the program, the granularity options for unique offers for different regions and product categories, and much more.

Tom Frederick

Content Contributor

20

Apr

Is Cash King when it comes to Employee Recognition?

Why do people do the things they do? And why do your employees do what they do for the organization? These are not easy questions to answer, but it all comes down to a couple of things, the things that most of us learned when we were very young as taught to us by our parents or our own experiences – operant conditioning. This easily translates into the world of employee recognition and why cash is king.

Tara Smith

Content Contributor

16

Apr

Problems with Employee Recognition Programs

With decades of experience in employee recognition programs and incentive programs, we have seen our fair share of problems with employee recognition programs that are not running like a well-oiled machine. Every plan has the potential to have its own set of issues from the start or problems that can infiltrate the program as the years go by.

Kevin Hunter

Content Contributor

06

Feb

Seven Employee Engagement Trends to Know for 2020 and Beyond

At the dawn of a new decade, retaining top talent has never been more critical—it has also never been more challenging. A recent survey found that 75 percent of employees in the United States does not plan to stay at a job for five years. Talent retention is not the only important issue related to […]

Kevin Hunter

Content Contributor

15

Jan

5 Ways To Recognize Employees in the Transportation and Logistics Industry

The economy is booming but transportation and logistics companies face unique challenges. A lingering shortage of drivers means missed profits. That’s an especially big problem in an industry already facing high turnover. This article will examine strategies companies can use to address this problem head-on and boost employee engagement. Attracting New Talent The transportation and […]

Kevin Hunter

Content Contributor

24

Sep

Customer Service Week: How to Celebrate and Empower Customer Service This October

This year, National Customer Service Week runs from Monday 7th October through to Friday the 11th October. This is an ideal time to celebrate your customer service representatives, encourage them in their work, and put the spotlight back on delivering a high-quality experience to your customers.  This is also a great time to review your […]

Kevin Hunter

Content Contributor

07

Oct

Employee Awards: The 9 Best Employee Recognition Award Ideas

Employee recognition improves staff engagement, productivity, and job satisfaction. Recognition can be a spontaneous or planned gesture of special attention to acknowledge employee performance, efforts, actions, or behavior.

Kevin Hunter

Content Contributor

Featured Insights