05

Jun

The Customer Journey in the World of Recognition, Reward, and Incentives

The ease or difficulty of the customer journey in the world of recognition, reward, and incentives is significantly impacted by how we, as sellers, set up the process and think through what our buyer is trying to accomplish, their goals, their challenges, and if our process makes that easier or more difficult. So let’s walk through the many factors we need to consider as the seller and then take a deep breath and an honest look at our organization and if we are doing our job to smooth the path for our buyer.

Tom Frederick

Content Contributor

01

Jun

Selling an Employee Recognition Program – The Salesperson’s Journey

Whether you are selling cars or insurance or an Employee Recognition program, the salesperson has a challenging journey to navigate. While it may be “annoying” to the buyer, hopefully, this document will provide you, the buyer, a sense of understanding and appreciation for the process.

Gary Roberts

Content Contributor

22

May

Recognize Employees During COVID-19

Companies and employees around the world are currently faced with the uncertainty of what a “new normal” will ultimately be in the short-run and the long-term. The big question is what will business leaders have learned that will prompt them to change their business models and employment models to maintain productivity and the ability to be agile enough to react when the next COVID-19 pandemic appears. There is one thing that is apparent right now, and that is you have to recognize employees during COVID-19 as it is critical to keep your employees engaged during this troubling time.

Kevin Hunter

Content Contributor

11

May

Why Presentation and Communication are so Important in Employee Recognition

Keeping your employees engaged can sometimes feel like an uphill battle. It is a delicate balance to keep employees feeling valued. Most companies focus on compensation as a major factor in acquiring and retaining talent. It goes beyond that, however.

Tara Smith

Content Contributor

08

May

Effective Peer to Peer Recognition

The data is very clear, an employee recognition program, including a peer-to-peer component, is a great tool in your organization’s tool belt for your overall employee recognition strategy. However, if not done correctly, there are issues that can pop up limiting their overall effectiveness. Here are a few key areas to address when creating or evaluating a peer-to-peer program.

Kevin Hunter

Content Contributor

04

May

What’s wrong with Employee Service Award Programs?

Ask your employees when they were hired, and 9 out of 10 will know the exact date. This is significant. It’s the day when they joined your company. It’s the day they took the next step in their career. It’s the day when they became part of your company’s future. It’s a date that should be celebrated, but unfortunately is often forgotten by leadership and often recognized later.

Tara Smith

Content Contributor

01

May

When is the right time for HR to get ready for the restart? How about NOW!

In a normal year, preparation for new recognition, years-of-service, or spot reward programs starts 3 or 4 months in advance. It’s a normal cycle to prepare and launch programs that allow appropriate time to work through the details. But we are in a very different place right now with many fundamental unknowns.

Tom Frederick

Content Contributor

01

May

I Can’t Believe I got a Branded Hoodie for my Service Anniversary!

The problem with programs that solely utilize branded merchandise is employees feel like the company is getting recognized by promoting their brand. Research shows that when given the choice, employees prefer to NOT have a logo or a branded gift for their Service Milestone. There are also some challenges that come along with programs like this ranging from the financial to the logistical.

Gary Roberts

Content Contributor

23

Apr

A Refresher on the Basics of Employee Engagement and Recognition

HR Technologies just posted an article (linked below) that for some may seem fairly basic. But I think that’s just the point. Sometimes we need a reminder of WHY we believe so strongly in recognition and engagement. From the article there is a very straightforward statement that should be at the heart of the plan and purpose of any employee facing programs.

Tom Frederick

Content Contributor

20

Apr

What Does it Cost to Implement an Employee Service Award Program?

You recognize that it is time to refresh and update your employee service award program or milestone program. Likely due to poor survey results from your employees on the poor selection of gifts, or maybe you realized that the cost of gifts has ballooned over the years and your program value has all but disappeared.

Kevin Hunter

Content Contributor

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