This year, National Customer Service Week runs from Monday 7th October through to Friday the 11th October. This is an ideal time to celebrate your customer service representatives, encourage them in their work, and put the spotlight back on delivering a high-quality experience to your customers.
This is also a great time to review your ongoing efforts to engage your customer service team continually, through formal and measurable employee recognition and employee incentive programs. In reality, every day should be a recognition day for customer service representatives. Catching the positive small things and celebrating those moments with everyone.
